Glow Guide
Frequently Asked Questions
About Hyra Beauty
A curated skincare marketplace bringing exclusive, science-backed products—especially Korean innovations—into North America for the first time.
It’s a Korean favorite with dermatologist-tested, vegan, and cruelty-free formulas that deliver visible results.
We focus on results-driven products, ingredient transparency, and brands with proven quality—not on selling you hundreds of random items.
About V’anhalla
반하다’(Korean)
To be attracted to an object or person
In South Korea, under GMP (Good Manufacturing Practice) and ISO 22716-certified conditions—the gold standard in cosmetics.
Yes—certified vegan, cruelty-free, and never tested on animals.
Manufacturing & Quality Standards
V’anhalla products are manufactured in GMP (Good Manufacturing Practice) and ISO 22716-certified facilities, ensuring strict hygiene, quality control, and safety at every step.
Korea sets the gold standard for skincare. The research, ingredient safety, and testing protocols there—backed by GMP and ISO 22716-certified production—mean you get products that are both effective and safe for your skin.
Yes—every ingredient is tested multiple times for purity, potency, and safety before production. Final products are dermatologist tested and manufactured in GMP and ISO 22716-certified facilities to ensure top quality.
Ingredients & Safety
No artificial fragrance, parabens, or harsh preservatives—ever. We focus on naturally derived, skin-friendly ingredients that give results without irritation.
Yes. V’anhalla products are designed to be gentle, fragrance-free, and calming. If your skin is very reactive, we recommend doing a patch test first—just to be extra safe.
Most products are pregnancy- and nursing-safe, but certain active ingredients (like retinol) should be avoided. Please check individual product descriptions or consult your healthcare provider before starting any new skincare.
Every product page includes the full INCI list so you know exactly what you’re putting on your skin.
Choosing the Right Product
Tell us your main concern, and we’ll guide you:
- Uneven tone & dark spots → Tranexamic Acid 3 Serum
- Oily skin & visible pores → Niacinamide 15 Booster
- Redness & irritation → Cica Calm Serum
- Dryness & barrier repair → Ceramide Moisturizer
- Wrinkles & firmness loss → Retinol 3R Serum
- Daily sun protection → SPF50+ PA++++ Sunscreen
In the morning: Cleanser → Serum → Moisturizer → Sunscreen
At night: Cleanser → Active Serum (e.g., retinol) → Moisturizer
Tip: Always apply from the lightest texture to the thickest for best absorption.
You may notice more hydration and smoother texture within days. For deeper concerns like pigmentation or fine lines, give it 4–8 weeks of consistent use.
Product Use & Care
On average, a serum or moisturizer will last 6–8 weeks with twice-daily use.
Unopened: 24 months.
Opened: Use within 12 months for best potency.
Most products work both morning and night. Retinol, however, is best used at night to protect your skin from sun sensitivity.
Shipping & Delivery
From our Canadian or U.S. fulfillment centers—whichever is closer to you.
Canada & USA: 5–10 business days.
International: 10–15 business days.
Canadian and U.S. orders don’t have duties. International orders may have local customs fees.
Yes—your tracking number will be emailed as soon as your order ships.
Returns & Exchanges
We accept returns of unopened, unused products within 30 days of delivery. For any issues with a product, contact us at hellot@hyrabeauty.com.
Email us a photo within 48 hours of delivery and we’ll send a replacement or refund right away.
Subscriptions & Promotions
Yes—subscribe to save 10% and never run out of your favorite product. You can pause, skip, or cancel anytime through your account.
Yes—we have ready-made bundles for specific skin concerns at a reduced price.
Yes—sign up for our newsletter to hear about promotions and get access to deluxe samples.
Brand Story & Trust
Because we don’t just sell—we research, test, and only select products that truly work, meet our safety standards, and are produced in GMP and ISO 22716-certified facilities.
Yes—V’anhalla products are dermatologist tested, and our selection process is guided by skincare experts.
Absolutely. Email us at hello@hyrabeauty.com with your skin type and goals, and we’ll recommend a routine just for you.
Contact & Support
Email us at hello@hyrabeauty.com
Hours: Monday–Friday, 9 AM–5 PM (Mountain Time)
Yes—follow us on Instagram @hyra.beauty for skincare tips, tutorials, and exclusive deals.